Green & Quiet Haven in Copacabana

Welcome to your short-term rental accommodation!

This is a private residential rental, not a hotel or guesthouse. To ensure an excellent experience for everyone, we kindly ask you to respect: The property and its belongings The neighbors and condominium rules The house rules (please read carefully) ATTENTION: Failure to comply with any rule may result in: • Immediate fines • Additional charges for damages • Interruption of the stay (no refund) • Reservation cancellation We appreciate your cooperation in keeping our space impeccable! 1. Identification, Security and Access 1.1 It is mandatory to provide a valid government-issued photo ID for all guests before check-in. 1.2 Facial recognition (Face ID) will also be required and is mandatory for access authorization. 1.3 False, inconsistent, or missing documents will prevent check-in and may result in immediate reservation cancellation. 1.4 Guests under 18 must be accompanied by parents or legal guardians. 1.5 Only registered guests are allowed to stay at the property. 1.6 Visitors are not allowed. Only registered guests with completed documentation may access the property. Adding guests during the stay requires prior authorization, requested at least 24 hours in advance, along with submission of the required documents. 2. Check-in and Check-out 2.1 Standard times: Check-in: 2:00 PM to 8:00 PM Check-out: until 11:00 AM 2.2 In-person check-ins after 8:00 PM may incur a fee of R$100.00, subject to staff availability. 2.3 Early check-in or late check-out requests must be made in advance and are subject to availability. 2.4 Late departures may result in a proportional charge for an additional daily rate. 2.5 In case of lost keys, cards, or access controls, replacement costs will be charged to the guest. 3. Use of the Property 3.1 The property is intended exclusively for residential and short-term use. 3.2 Subletting, reselling, or transferring the reservation is prohibited. 3.3 The maximum occupancy limit must be respected. 3.4 Parties or events are only allowed with prior authorization. 3.5 Any damage caused to the property will be charged to the reservation holder after check-out. 4. Condominium and Neighborhood 4.1 Fully comply with condominium rules. 4.2 Quiet hours: 10:00 PM to 8:00 AM. 4.3 Fines issued by the condominium due to violations will be charged to the guest. 4.4 Do not leave trash in common areas. 4.5 Delivery personnel are not allowed to access the condominium. 5. Cleaning and Maintenance 5.1 The property must be returned in good condition. 5.2 Excessive dirt may result in an additional cleaning fee. 5.3 Damage to furniture or appliances will be charged to the guest. 6. Provided Items 6.1 Basic items (such as bed linens, towels, and kitchen utensils) are provided but not replenished during the stay. 6.2 Broken, damaged, or missing items will be charged. 6.3 Removing any item from the property is prohibited. 7. Safety 7.1 Always keep doors and windows locked when leaving. 7.2 Smoking inside the property is prohibited. 7.3 Candles, incense, or any form of open flame are prohibited. 8. Services 8.1 Wi-Fi is provided as a courtesy and may vary in signal quality. 8.2 We are not responsible for failures in utility services (electricity, internet, water, etc.).